Returns & Exchanges

At Handcrafted By Gläs, we take pride in the artisanal quality of our fashion pieces; however, if you are not entirely satisfied, we accept returns on unworn items within 30 days of delivery. Please ensure all original tags are attached and the garment remains in its original handcrafted condition to qualify for a full refund.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Prepare the Package

Carefully pack your items in their original packaging, ensuring the 'Handcrafted By Gläs' garment bag is included to protect the fabric.

3

Attach the Label

Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.

4

Receive Your Refund

Once our artisans inspect the returned item for quality assurance, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing